Shipping Policy
Free Shipping
We proudly offer Free Standard Shipping on all orders within the continental US, with no minimum purchase required. Please note that we currently do not ship to Hawaii or Alaska.
Order Processing
- Orders are processed in 24 hours.
- Tracking information will indicate the location of the FedEx/UPS/USPS/Amazon Logistics facility, which is not the origin warehouse for your package.
Shipping Time
- 3-7 business days from the date of purchase. It takes additional days during the holiday season.
Package Tracking
There may be a delay in updating the tracking status due to the carrier. However, your package will still be on its way during this time. Our customer service team is available, but please wait for timely updates.
Kindly check out the delivery status on Order Lookup.
Replacement & Returns
We are unable to accept returns at this time.
If your product is malfunctioning, defective, or damaged in shipping, we will replace your product according to our 1-Year Extended Guarantee below.
Replacement parts are available for purchase up request.
Read more about our 1-Year Extended Warranty.